James DodinClient Support Analyst Waident Technology Solutions
- How long have you been doing IT support? – Since 2007 and professionally since 2012
- What do you dig about helping people with their tech support? – For me it’s the satisfaction gained when a tough problem is solved. The more difficult a ticket is, the better it feels when I finally figure out the issue and get the user back to normal.
- Family and hobbies – Wife is Gelia and she’s a High School Biology Teacher. I Have a infant baby, William Nathan, our first. He’s definitely a handful. Hobbies include jamming out on my guitars and playing games.
- Some of my favorite things – I love Reddit, use it all the time for personal stuff and for work-related inquiries, it’s a great resource. Favorite books would actually be the Redwall series of books by Brian Jacques. Love all the Marvel movies, can’t get enough of the whole superhero idea.
Updated 3 years ago.