At Waident, we want our tech people to think like business people.
We want the first thing that IT thinks about when starting a task is “How will this impact the users?” How will it impact their jobs, their time doing their tasks, the effort to learn a new approach, or maintain a new piece of tech? By thinking this way, we ensure that a client’s technology is keeping its people productive, its enterprise running, and its data safe.
That’s exactly what pragmatic business owners demand.
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John Ahlberg
CEO and Founder
Specialties – Cyber Security, Strategy, Sales, Marketing
Before Waident work – CIO of national financial services firm
Started Waident – 2004
Hobbies – Fly fishing, Golf, Aikido, Disney, Hanging out with family
Carl Ba-ad
Security Analyst
Specialties – Secure backups and disaster recovery
Before Waident work – AT&T Outside Telecommunications Technician
Started at Waident – 2022
Hobbies – Exercising, movies, playing with my dogs Winston, Cooper, Cookie, and trying out new cafes with my wife.
James Dodin
Senior Lead Analyst
Specialties – Advanced Malware Troubleshooting, SSL Certificate/Web Hosting, Office 365 Migrations
Before Waident work – Dish Network Installer
Started at Waident – 2012
Hobbies – Music, Video Games, Golf
Rene Garcia
Client Support Analyst
Specialties – Client Relationships
Before Waident work – DyoPath Support Troubleshooting & Mobile application Troubleshooting / BMO Harris Relationship Banker
Started at Waident – 2022
Hobbies – Gaming, Hanging out with friends, Gym.
Hans Ashman
Senior Systems Engineer
Specialties – Virtualization, Backups, Storage, Hardware, Windows/Exchange
Before Waident work – Merrimac Solutions, US Navy, Scantron Service Group/Harland Technologies, Hollywood Casino Aurora
Started at Waident – 2012
Hobbies – Sci-fi, tabletop and video games
Paul Connolly
Director of Service Delivery
Specialties: Managing helpdesk and IT teams, problem-solving, IT strategy
Before Waident: Managed an IT service company
Started at Waident in January 2023
Hobbies: Astronomy, Billiards, Exploring Chicago with my wife
Jackie D’Ambrosia
Director of Finance/HR
Specialties – Accounting, Office Management, HR, and Chairman of the Funsie Committee.
Before Waident work – Finance and accounting have always been my passion. My current role at Waident is the perfect blend of my education, passion, and experience.
Started at Waident – 2016
Hobbies – Cooking, reading, dance, and most recently, IMPROV!
George The Chameleon
Client Experience Director | Resilient IT Expert
Specialties – Client Experience, Cyber Security, Team Engagement, Blogging, Resilient IT.
Before Waident Work – was born at Waident on 03/01/2023
Started at Waident – 2023
Hobbies – Bug bounty hunter, 3d Printing, Black belt in Taekwondo, Mad Scientist Club, HIIT Workouts, and BBC Documentaries about bugs.
Patrick Giantomasso
Chief Information Security Officer
Before Waident work – Worked as an IT admin for a car dealership for a few years, and also as an engineer for a pumping company
Started at Waident – 2013
Hobbies – If it’s competitive count me in! Soccer, Golf, Racquetball.
Jack Havlicek
Client Support Analyst
Specialties: Customer Service and Communication
Before Waident Work: UW-Madison DoIT Network Services Student Intern, State of Wisconsin Investment Bureau IT Intern
Started at Waident: 2022
Hobbies: Cooking, Hunting, Golfing, Fishing, Watching sports, Trivia
Greg Kachoris
Service Delivery Manager
Specialties – Networking, Security, Firewalls, MFA, VDIs
Before Waident work – Merrimac Solutions, ETS Technology solutions, Peters & Associates
Started at Waident – 2017
Hobbies – Woodworking, Home Improvement Projects, Sports, Dogs
Kim Kiefer
Project Manager
Brian LaTulip
Client Support Analyst
Specialties – Hardware and software troubleshooting
Before Waident work – Help Desk Technician for an MSP, Computer Science student
Started at Waident – 2023
Hobbies – Gaming (mostly competitive FPS and MMO’s), Programming, Cooking, NFL
Jaz Recendez
Client Support Analyst
Specialties – L1 Support, Networking, Customer Service
Before Waident work – IT Technician at Lion Electric
Started at Waident – 2023
Hobbies – Hiking, Foraging, Reading, and Cooking.
Sean Hanna
Chief Information Officer
Specialties – Understanding client’s business needs and utilizing technology to meet them, Clear communication, Problem Solving
Before Waident work – Network/System Administrator Cohen Financial.
Started at Waident – 2008
Hobbies – Making and listening to music, Cooking/Baking, Brewing beer, Sports
Dajah Henley
Client Support Analyst
Specialties – Customer service and support, troubleshooting
Before Waident work – Desktop Support Contractor for Sentinel Technologies
Started at Waident – 2023
Hobbies – Listening and playing music, collecting vinyls, reading mystery books
David Jez
Client Support Analyst
Specialties – Printers, troubleshooting, computer building.
Before Waident – UIUC 2018, Russo Power (Accounting), Evoke Networking (IT Technician).
Started at Waident – May 2023.
Hobbies – Movies/TV Shows, Videos games (Console and PC), Swimming, Working out, Traveling.
Natalia Kapustina
Marketing Specialist
Specialties – Digital Marketing | Spreading Joy | Building Communities
Before Waident work – IT start-up, Commercial Bank
Started at Waident – 2022
Hobbies – Traveling far, Improv, I am a foodie.
Jared Muszytowski
Client Support Analyst
Specialties: Frontline helpdesk support and client-focused support
Before Waident: Technical Diploma from Waukesha County Technical College. Worked at Kwik Trip for five years.
Started at Waident: 2023
Hobbies: Gaming, Old-Time Radio, Classic Movies, and Woodworking
Connor O'Neill
Client Support Analyst
Specialties – Troubleshooting, Support, Networking, Customer Service
Before Waident work – Smith Senior Living as a Jr. System Admin
Started at Waident – 2023
Hobbies – Spending time with friends, Riding my bike, Board games, Movies and TV.
Join Our Team
Mike Spellman
Sr. Systems Engineer
Specialties – network management & security; Office 365; Palo Alto & Cisco networking; Windows; MacOS; computers in general…
Before Waident work – studied Computer Science at Western Illinois, before that, worked a little construction (family business)
Started at Waident – 2010
Hobbies – recently got into Formula 1 and I look forward to the race weekends all week long. I have built a pretty extensive racing simulator I play in my living room. I’m getting into 3d printing, design, and electrical engineering a bit, as I create some custom electronics for my racing rig. Other than that, I enjoy most sports, and I have two English Pointers who love to go on runs with me before work.
Clayton Tschirhart
Client Support Analyst
Specialties – Client Support, Microsoft and Cisco products.
Before Waident work – Systems Support Coordinator for the Air Permits Division of the Texas Commission on Environmental Quality, Independent [System] Administrator for Multiple Small Businesses
Started at Waident – 2025
Hobbies – Traveling, Camping, Rock Climbing, Wakeboarding, Power Yoga
Skyler Weishaar-Price
Lead Analyst
Specialties – Automation/software deployment, projects, server/firewall maintenance
Before Waident Work – Network Engineer for UW-Whitewater and other MSP’s
Started at Waident – 2021
Hobbies – Soccer, motorcycles, board games, video games, anime shows
Brenda Quinn
Business Operations Administrator
Specialties – Office Management, Finance, HR
Before Waident work – Merrimac Solutions, Wells Fargo Advisors
Started at Waident – 2012
Hobbies – Spending time with family and friends, traveling, sports
Gerry Rekau
Client Service Manager
Specialties – Customer Service, Report Generation, Morale
Before Waident work – Adult Probation Officer
Started at Waident – 2022
Hobbies – Gaming, Rowing, Anime, Writing
Dan Szuba
Sr. Security Analyst
Specialties – Cyber Security and Networking
Before Waident work – Went to college while working in the fitness and construction industry
Started at Waident – 2019
Hobbies – Snowboarding, adventuring, and camping
Mike Thomas
Client Support Analyst/Client Manager
Specialties – Customer service
Before Waident work – Marine Corps
Started at Waident – 2017
Hobbies – Hunting, riding my Harley, going to the gym, and being a taxi driver for my daughters
John Quinn
Principal
Specialties – Sales, Strategy, Storage Architectures, Cloud Technologies
Before Waident work – Merrimac Solutions, Acxiom, Ford, EDS
Started at Waident – 2005
Hobbies – Coaching Little League Baseball, Watching Sports, Playing Billiards
