Partnering with Waident means you get way more than just ITÂ support You plan to grow your business, so partner with an IT company who will grow with you. Your neighbor or local business-hours-only IT "pro" can only handle so much. Do you want to rely on that...
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An IT company that truly cares
Waident provides the best IT support services in the industry by caring about your business just as much as you do. We're business owners too. We wouldn't want cookie cutter services and support, and we know you...
Integral Technology Needs IT Support
Have custom applications or technology? Waident supports those. Many IT companies can't or won't support custom business applications or technology. Waident does. If it's critical to your business, Waident will keep it running. We work to learn your business...
Testimonials
Pragmatic business owners demand a strategic, practical approach to IT to keeping employees productive, their enterprise running, and company data safe. We deliver it through Resilient IT by seamlessly integrating it into your business to ensure IT issues never...
Shopping for a New IT Company
1. You're tired of retraining and rehiring IT personnel 2. You're tired of putting out IT fires with limited or no help 3. You've outgrown your current IT support person or company 4. You don't feel your IT support company truly cares about your business 5. Your IT...
Documentation â Your IT âCanary in a Coal Mineâ
I consistently hear the same technology concerns from business owners and executives: they donât know what they donât know. Do they have the right IT team in place (internal or outsourced)? Do they have the optimal technology solutions for their business? How, they...
Not Sure Whether You Should Fire Your IT Support?
Read our blog on the 100 reasons to fire your IT team. Get a FREE no-obligation consultation with technologist John Ahlberg, founder and CEO of Waident. CLICK HERE to ask a question or schedule a time to talk. Â
Why Waident?
As a leader, are you talking about the âwhatâ and âhowâ of your business or the âwhyâ? I just watched a Simon Sinek video on TED talks and am inspired to write about Why Waident. First, let me give a little background. If you havenât discovered TED talks, you...
Make an Older Smartphone Like New Again
Got an older phone that has been misbehaving but you are not ready to buy a new one? This was the situation I was faced with recently. I like my Note 4 and am not super excited about any new devices to replace it, so I wanted to wait until upgrading. The phone is over...
IT Strategy
Your Bridge To A Future Competitive StateThe Purpose of Strategic Technology IT is a bridge to a future competitive stateâemployee enablement, learning, productivity, enhanced customer experience, and threat mitigation. According to CompTia, 50% of tech growth...
Virtualization and SAN Technologies
Server virtualization is inevitable and coming to a server room near you. Along with that comes a SAN to make it all work more effectively. Â So what is server virtualization? A virtual server creates the ability for a logical server to be separated from the physical...
Employees Still Working From Home? Golden rules for the manager of a hybrid office.
When the COVID pandemic hit, companies scrambled to get everyone working remotely. Some got there faster than others but everyone figured out what worked through trial and error, then settled into a âroutine.â In my experience, business leaders were not worried about...
Collaboration Technologies
Companies have been utilizing web conferencing and videoconferencing technology for years to lower travel costs and increase the effectiveness of communication. Until recently, videoconferencing technology suffered from bouts of audio clipping, poor video quality, and...
Curious Tech – November
I know you missed Curious Tech! Here are my November Technology findings: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Moss Air Purifier Eco-friendly, and cool looking. This unique device not only cleanses the air but also revitalizes it, creating a...
Curious Tech â My top picks from the latest CES in Vegas!
The most powerful tech event in the World â CES just finished in Vegas. The trend of this year is embracing innovations toward a safer, more secure world for people everywhere. Product categories vary from 3D Printing, 5G Technologies to Cloud Computing/Data and...
Curious Tech â July
Here is my latest List of Curious Tech: Cool Kitchen Knives Are you one of those people who likes unusual kitchen utensils? I am very impressed with the design of these knives. Definitely on the higher price end but it's very cool! Unique Planter I like...
The Apple iPad
I don't have one, but I've been doing some research and the device is one of those hot topics that is being bantered about. Is the iPad worth getting and what does the device really do for me? I have heard from a lot of people that they are waiting for version 2.0...
Healthcare Information Technology: Collaboration, Competition & Outcomes
As guest and panelist of the Business Law Section of the American Bar Association on April 14, 2011, I had the privilege of participating in a lively discussion. The session entitled: âHealthcare Reform and the Cost of EHRâ included the following highlights from my...
The Goldilocks Effect â Getting IT Support thatâs âJust Rightâ
I frequently encounter business leaders for organizations of 100+ people who share a common complaint â how do I find IT thatâs just right for my business?  They are experiencing what I call âthe Goldilocks Effect.â You know the childrenâs story where Goldi takes...
Needle in the Haystack with IT Support Firms
Over the past 20+ years, Iâve worked as an IT manager, consultant, and CIO. There was one common thread in my experiences working with 3rd party technology support firms. They suck. They are not responsive, they do not communicate, they make you feel like youâre the...
Sometimes Technology Sucks
Being the company sales guy, my first question to prospective clients is about their current IT support experience. Oh, the stories I have heard. Just a couple of weeks ago I had an executive say his current IT support situation sucks and ask if we suck as well. ...
Breaking Up Is Hard to Do
Change is never easy, even if youâre getting out of a relationship thatâs no longer working for you. We know this from experience. Nearly every time we bring on a new client, theyâve recently broken up with their old IT firm or had employees quit or get fired. ...
Security Polices – are they working for you?
My guess is that if you are like most users the answer will be no. I have a mantra that I often say "just because you can do it does not mean that you should do it". This can be related to many things technology, but is anyone repeating that when creating security...
iZale Financial Group to Work with Waident
Waident will now be providing technical support for iZale Financial Group, a boutique firm specializing in executive benefits, business continuation planning, life insurance and estate planning. With main offices in Schaumburg, Illinois, iZale Financial Group offers...
Take the Documentation Challenge
I dare you to ask your IT for all of your documentation. It just takes 1.5 minutes of your time, so no excuses. Details below. Documentation is the cornerstone to everything. If your IT is really good, then they should be documenting EVERYTHING. For an easy and...