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An IT company that truly cares

Waident provides the best IT support services in the industry by caring about your business just as much as you do. We're business owners too. We wouldn't want cookie cutter services and support, and we know you...

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Integral Technology Needs IT Support

  Have custom applications or technology? Waident supports those. Many IT companies can't or won't support custom business applications or technology. Waident does. If it's critical to your business, Waident will keep it running. We work to learn your business...

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Testimonials

Pragmatic business owners demand a strategic, practical approach to IT to keeping employees productive, their enterprise running, and company data safe.  We deliver it through Resilient IT by seamlessly integrating it into your business to ensure IT issues never...

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Shopping for a New IT Company

1. You're tired of retraining and rehiring IT personnel 2. You're tired of putting out IT fires with limited or no help 3. You've outgrown your current IT support person or company 4. You don't feel your IT support company truly cares about your business 5. Your IT...

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Why Waident?

As a leader, are you talking about the “what” and “how” of your business or the “why”?  I just watched a Simon Sinek video on TED talks and am inspired to write about Why Waident. First, let me give a little background.  If you haven’t discovered TED talks, you...

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Make an Older Smartphone Like New Again

Got an older phone that has been misbehaving but you are not ready to buy a new one? This was the situation I was faced with recently. I like my Note 4 and am not super excited about any new devices to replace it, so I wanted to wait until upgrading. The phone is over...

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IT Strategy

Your Bridge To A Future Competitive StateThe Purpose of Strategic Technology IT is a bridge to a future competitive state—employee enablement, learning, productivity, enhanced customer experience, and threat mitigation. According to CompTia, 50% of tech growth...

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Virtualization and SAN Technologies

Server virtualization is inevitable and coming to a server room near you. Along with that comes a SAN to make it all work more effectively.   So what is server virtualization? A virtual server creates the ability for a logical server to be separated from the physical...

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Collaboration Technologies

Companies have been utilizing web conferencing and videoconferencing technology for years to lower travel costs and increase the effectiveness of communication. Until recently, videoconferencing technology suffered from bouts of audio clipping, poor video quality, and...

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Curious Tech – November

I know you missed Curious Tech! Here are my November Technology findings:                                                          Moss Air Purifier Eco-friendly, and cool looking. This unique device not only cleanses the air but also revitalizes it, creating a...

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Curious Tech – July

Here is my latest List of Curious Tech:   Cool Kitchen Knives Are you one of those people who likes unusual kitchen utensils? I am very impressed with the design of these knives. Definitely on the higher price end but it's very cool!   Unique Planter I like...

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The Apple iPad

I don't have one, but I've been doing some research and the device is one of those hot topics that is being bantered about. Is the iPad worth getting and what does the device really do for me? I have heard from a lot of people that they are waiting for version 2.0...

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Needle in the Haystack with IT Support Firms

Over the past 20+ years, I’ve worked as an IT manager, consultant, and CIO. There was one common thread in my experiences working with 3rd party technology support firms. They suck. They are not responsive, they do not communicate, they make you feel like you’re the...

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Sometimes Technology Sucks

Being the company sales guy, my first question to prospective clients is about their current IT support experience.  Oh, the stories I have heard.  Just a couple of weeks ago I had an executive say his current IT support situation sucks and ask if we suck as well. ...

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Breaking Up Is Hard to Do

Change is never easy, even if you’re getting out of a relationship that’s no longer working for you. We know this from experience.  Nearly every time we bring on a new client, they’ve recently broken up with their old IT firm or had employees quit or get fired. ...

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Security Polices – are they working for you?

My guess is that if you are like most users the answer will be no. I have a mantra that I often say "just because you can do it does not mean that you should do it". This can be related to many things technology, but is anyone repeating that when creating security...

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iZale Financial Group to Work with Waident

Waident will now be providing technical support for iZale Financial Group, a boutique firm specializing in executive benefits, business continuation planning, life insurance and estate planning. With main offices in Schaumburg, Illinois, iZale Financial Group offers...

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Take the Documentation Challenge

I dare you to ask your IT for all of your documentation. It just takes 1.5 minutes of your time, so no excuses. Details below. Documentation is the cornerstone to everything. If your IT is really good, then they should be documenting EVERYTHING. For an easy and...

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