My story I did not plan on switching my beloved Droid to the new Droid 2. About a month ago, my Droid power button broke, which made it nearly impossible to turn the phone on/off. I called Verizon and got a warranty replacement. I used the replacement phone for less...
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AT&T U-Verse – Cable TV and broadband using your phone lines
If you have not heard about AT&T U-Verse, you will soon enough. I'm getting weekly marketing slicks in the mail and seeing a lot of commercials. So what is it and why do you care? Well, you might not care at all if you are happy with your current broadband and...
New Year’s Technology Resolutions
I know you’re excited to make next year’s resolutions all about your IT.Ok, maybe not, but you should be. Instead of falling into the same routine of creating another list of resolutions you’re likely to break, try making a solid plan to accomplish some IT objectives...
Best Practices for Managing Data Access
Information powers your organization. It identifies trends, helps you serve customers, enables smarter decisions, fulfills compliance obligations, and fuels innovation. It can also put your company at risk. Waident held a cybersecurity event several years ago. The...
Careers
Why Work at Waident? At Waident, we believe that since you spend one-third of your life at work, you may as well enjoy it. We strive to provide stimulating work for our associates, in an atmosphere that's friendly, challenging and supportive. Because we're a small...
Expert View: Navigating AI Compliance and Risks in the Midwest
At Waident, a Chicago-based leader in cybersecurity, we've launched a series of expert interviews to share valuable insights into AI technologies. Today’s guest on "Expert View" is Waident’s Chief Information Security Officer, Patrick Giantomasso. We asked Patrick how...
Why Your Business Should Be Using a Firewall
If you are not using a firewall, it is time to change your approach. Often, business owners think their business is too small to be of interest to cybercriminals. Trust me when I say, hackers are interested in any easy target. No one is safe. According to the National...
Using LastPass? Run for the Hills!
I’ve been a big proponent of using a password manager for years. Managers allow users to develop a litany of complex, effective passwords without having to remember or write down tens if not hundreds of passwords. I’ve touted the password manager called LastPass as...
Did You Know…How to Manage Your Mailbox Size?
Task:  Managing your e-mailbox size for optimal performance. Eliminate notices that your mailbox is too full or nearing the limit and restricting your ability to send or receive emails. Solution: Clean up your mailbox.  Identify the current size of your mailbox and...
Don’t Be Dumb
The best kind of friend is the one who will tell it to you straight. He won’t hum and haw and pretend to love your idea because he doesn’t want that awkward moment of truth. She trusts your relationship enough to know that while the truth can sting in the moment, in...
How Do You KNOW That You Have Not Been Hacked?
We had a client recently ask a good security question. I am paraphrasing, but it went something like: How do I know that someone is not hacked into my network right now and able to get to my data? Sadly the answer was: You do not know. The reality is that with all of...
We Will Fail and Disappoint You, and That is a Good Thing
Recently, a prospective client shared how the IT firm they had been using for years was failing to deliver. They felt it was time to switch to a new IT partner. When they switched, they didn't become a Waident client; they hired...
Zoom Video Conferencing – Who Gives a Sh*t About Security Anyway
You're stuck working at home like everyone else and your company suddenly needs to figure out how to handle team communication while the COVID-19 pandemic is happening. Someone does a quick search for tools and they find Zoom, a newer platform that is popular with...
Technology Management
For a cost effective fixed monthly fee you get a comprehensive set of services to handle all of your technology needs. Unlimited responsive end user support, complete technology management 24/7/365, and strategic guidance are included in the plan. Below is a high...
The Coolest Tech Gadgets from CES 2025: Your Ultimate Innovation Round-Up
Check out Waident's round-up of the coolest gadgets from CES 2025: Roborock’s Robotic Arm Vacuum: Your New Cleaning Hero Feature: A robot vacuum that doesn’t just clean—it picks up small obstacles like socks and toys to keep itself running smoothly.Why You’ll Love It:...
Waident Selects Object First’s Ootbi to Bolster Ransomware Resilience
Waident helps our customers take a strategic and serious approach to cybersecurity. One of the basic principles supporting our approach is setting high standards for our technology partnerships. We develop our partnerships with leading technology companies that share...
Speed Up Your Home Network
5 Ways to Speed Up Your Home Network Has your home network become more of a tortoise than a hare? Check out these five practical suggestions on routers, Wi-Fi, Powerline gear, and more. Here are five things that will make your home network efficient: But first, let me...
Outlook Causing You Problems?
If so, then below are some things to think about, look in to, and even implement to make your Outlook life easier and you more productive. Outlook does not like email stores greater than 2 gigs. Seems like a lot of space, but you would be surprised since many people...
The Legend of the Mighty Dragon Named Ransom and the Noble Hero Sir Waident – PART 3
Here is a short story NOT based on our clients and all characters are fictional. Meet the characters: • An evil dragon named Ransom – a metaphor for evil hackers...
Resources
CASE STUDIES See what our customers have been saying about Waident since we reimagined IT support back in 2004. From reducing IT headaches to helping our clients strategically plan for growth, Waident is a one-stop-shop for any IT need.OWI REDUCES COST BY OUTSOURCING...
Identifying Cyber Risks in SMBs Using the NIST Framework
Frameworks are great for consultant presentations, but are they relevant to how work actually gets done in the real world? No doubt I have seen my share of boil-the-ocean IT models. I, like most of the pragmatic business leaders of our clients, don't have time for...
Cost of Ransomware Prevention Versus Recovery
It’s time to recognize cyber threats, understand them, and protect ourselves because the cost of ransomware prevention vs recovery is a hell of a lot better business decision.
From AI to Cyber Insurance: Top IT Expenses to Anticipate in 2025
It’s that time of year! IT budgeting is not fun, but we all agree it is essential. Many planners fall into the trap of recycling last year’s plan, year after year, without taking a strategic approach. Instead of repeating what you did last year, and frankly years and...
Contact Us
There when you need usPhone: 630-547-7007Toll-Free: 877-547-7007helpdesk@waident.com630-547-7000info@waident.com630-547-7002sales@waident.comReady to talk? Fill out the form and Natalia or John will be in touch with you as soon as possible. NO obligation. NO sales...
Technology
We support the technology essential to your organizationMake life easier for your IT team As more data and infrastructure are virtualized, our solutions address the resources needed for access and protection of data in the cloud. A software-defined data center runs...