Here is a short story NOT based on our clients and all characters are fictional. Meet the characters: • An evil dragon named Ransom – a metaphor for evil hackers...
And we’re back! John Ahlberg is featured in ChannelPro’s 3 Questions series. This series offers key insights from top MSPs, vendors, and business consultants serving the IT channel. We talked about why we look for the “weird” when hiring at Waident (and how one...
IT Support | Cybersecurity | Secure BackupsManufacturers Can't Afford Downtime. When IT issues slow down your systems, they slow down your entire operation. Manufacturing companies need IT that works as hard as they do—fast, reliable, and proactive. At Waident, we...
On October 31, 2023, Windows 2012 R2 Server will reach its end of life. Microsoft will cease all support of this product, including security updates. Continuing to use it after the deadline will put your business at risk. If you don’t know if your company is currently...
Waident helps our customers take a strategic and serious approach to cybersecurity. One of the basic principles supporting our approach is setting high standards for our technology partnerships. We develop our partnerships with leading technology companies that share...
I just read the Chicago Tribune article "Coffee shops take different approaches with laptop squatters" and it raised some interesting points and got me thinking. Does it makes sense for the business to offer free wifi and power to all of their customers? Not too long...
You remember that moment in the classic movie The Wizard of Oz when Toto pulls back the curtain on the blustery man behind “the great and powerful Oz”? The moment when you think, really, he’s not so scary after all? Like the Wizard, too often IT companies fuel, rather...
My story I did not plan on switching my beloved Droid to the new Droid 2. About a month ago, my Droid power button broke, which made it nearly impossible to turn the phone on/off. I called Verizon and got a warranty replacement. I used the replacement phone for less...
Do you want to know my dirty little secret? One that I think is shared by millions? For years I have not very securely managed my personal passwords. You know the list -- everything from login information for shopping websites and personal bank accounts, to...
Ransomware. The fact that only top firms make headlines when they are hit may lead some in Main-street businesses to believe that they aren't targets for hackers. Somehow, non-Fortune 500™ companies are immune from attack because they are small fish. Of course, no...
A modern, secure, and powerful cloud tailored to your needs Eliminate Capital Expenses, Improve Uptime, and Gain Limitless Scalability As cloud computing evolves from technology enabler to business disruptor, IT leaders can leverage new and emerging cloud capabilities...
1. We suck less.I’ve been telling people that “We Suck Less” for a long time. However, I’ve never been allowed to make it our marketing tagline. Maybe someday! I wish that I could take credit for the phrase but I can’t. It came from a prospective client. In the early...
COOL TECH – January 2023 I know you have all been waiting for it, January cool list is already here! This one is prepared by one of our amazing techs – Natalie. Here we go: Gaming Keyboard This beautiful device will make gaming not only fun but refreshing. Up...
I am pleased to announce that Waident successfully completed its SOC 2® (System and Organization Control 2) examination and received a report dated May 31, 2023. SOC 2 is an important framework for assessing and reporting on the security, availability, processing...
I am pleased to announce that Waident successfully completed its SOC 2® (System and Organization Control 2) examination and received a report dated May 31, 2024. What is SOC 2 certification? The Service Organization Control for Service Organizations (or SOC 2)...
Waident, a Midwest-based MSP, is proud to announce the successful completion of our latest SOC 2® (System and Organization Control 2) examination, with a final report dated May 31, 2025. By completing the SOC 2 examination once more, we keep strengthening our position...
You're stuck working at home like everyone else and your company suddenly needs to figure out how to handle team communication while the COVID-19 pandemic is happening. Someone does a quick search for tools and they find Zoom, a newer platform that is popular with...
This seems to be the month of Outlook tips. This one found by Mark in my office. Definitely worth doing if your Outlook is having problems and is running slower than you think it should. Essentially a lot of programs, especially Microsoft ones, add components of...
In my last post, I covered the important topic of Data Access — determining who, why, and when to use data sources. In this blog post, I dig into Data Classification, which designates the “what” of data, and explore best practices I recommend to our clients. What is...
I have to admit that I just started using instant messaging. I never really saw the need and never wanted to bypass using email for something like instant messaging so I just stuck with email. Several months ago we brought on a new associate who pretty quickly said...
As a leader, are you talking about the “what” and “how” of your business or the “why”? I just watched a Simon Sinek video on TED talks and am inspired to write about Why Waident. First, let me give a little background. If you haven’t discovered TED talks, you...
Two of the simplest and cheapest ways to protect your company from a ransomware attack are Multifactor Authentication and a fresh backup. Here's why. Back up everything! You are not invulnerable. Catastrophicdata loss can happen to you - one worm or Trojanis...
5 Ways to Speed Up Your Home Network Has your home network become more of a tortoise than a hare? Check out these five practical suggestions on routers, Wi-Fi, Powerline gear, and more. Here are five things that will make your home network efficient: But first, let me...
The best kind of friend is the one who will tell it to you straight. He won’t hum and haw and pretend to love your idea because he doesn’t want that awkward moment of truth. She trusts your relationship enough to know that while the truth can sting in the moment, in...
If you have not heard about AT&T U-Verse, you will soon enough. I'm getting weekly marketing slicks in the mail and seeing a lot of commercials. So what is it and why do you care? Well, you might not care at all if you are happy with your current broadband and...
