Waident is pleased to announce that it will now be providing technical support for Cook’s Direct, a business-to-business direct marketer of commercial kitchen equipment and supplies.
Located in Warrenville, IL, Cook’s Direct carries over 55,000 commercial kitchen products. The company is chef owned and proud of the customer focused service they provide to their thousands of customers. The company markets its products through catalogs, telesales and websites.
“We selected Waident because of their breadth of IT knowledge, their structure which focuses on a single point of contact for technology issues and advancements, and their strong commitment to their clients,” said Tim Ford, President of Cook’s Direct. “We look forward to a long and mutually beneficial relationship,” Ford added.
Waident is committed to helping the team at Cook’s Direct get more value from their technology. The Waident team will be providing day-to-day helpdesk support, proactive network management and strategic guidance.