Breaking Up Is Hard to Do

Breaking Up Is Hard to Do

Change is never easy, even if you’re getting out of a relationship that’s no longer working for you. We know this from experience.  Nearly every time we bring on a new client, they’ve recently broken up with their old IT firm or had employees quit or get fired. ...
It’s the People, Stupid

It’s the People, Stupid

Have you ever heard the technology acronym PEBKAC? Or maybe PICNIC or an ID-10T error? If not, I’ll let you in on this secret IT slang: PEBKAC – “Problem Exists Between Keyboard And Chair” PICNIC – “Problem In Chair Not In Computer”...
IT Support is NOT IT Security

IT Support is NOT IT Security

I hear all too often from business leaders who think their IT Support team and their Security team are synonymous. They just assume that Support addresses all of their security needs by default. After all, the IT Support gang has been managing the anti-virus software...

We Suck Less…

I’ve been telling people that “We Suck Less” for a long time. However, I’ve never been allowed to make it our marketing tagline (although, we have some notoriety from it). Maybe someday! I wish that I could take credit for the phrase but I...

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