Don’t Be Dumb

The best kind of friend is the one who will tell it to you straight. He won’t hum and haw and pretend to love your idea because he doesn’t want that awkward moment of truth. She trusts your relationship enough to know that while the truth can sting in the moment, in...

Baffle ‘em with B.S.

Technology consultants – I’m not a big fan. And I don’t think I’m alone. Sure, some large companies need consultants, but I believe that smaller firms should steer clear of them. Frankly the larger companies don’t really need them either, but that is another blog...

Finding the Perfect Match

Potential strategic partners abound, but good ones are hard to find.  What makes a good partner?  I look for three characteristics.  First, they are customer focused — someone who will have my clients’ best interests at heart.  They value service before...

Needle in the Haystack with IT Support Firms

Over the past 20+ years, I’ve worked as an IT manager, consultant, and CIO. There was one common thread in my experiences working with 3rd party technology support firms. They suck. They are not responsive, they do not communicate, they make you feel like you’re the...

Security – Sink or Swim

It seems to me that most of us are in the same security boat.  I was recently discussing security with a large finance client when one of the executives brought up what he’d learned at an industry conference. Other large firms shared how they limit the risk of...

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