Office 365 – Email in the Cloud

I get asked, what is best – have your own email server or put it all in the cloud? There is no one right answer to this question – as always, there are different angles to consider, different company needs to meet. In general, I recommend clients investigate...

Pull Back the Curtain

You remember that moment in the classic movie The Wizard of Oz when Toto pulls back the curtain on the blustery man behind “the great and powerful Oz”? The moment when you think, really, he’s not so scary after all? Like the Wizard, too often IT companies fuel, rather...

Insurance Against Speeding Buses

A while back I wrote about documentation in a blog entitled Canary in the Coal Mine. The presence (or lack thereof) of documentation can serve as an early warning system on the health and stability of your tech support.  Since that time, I’ve had a lot of people ask...

Don’t Be Dumb

The best kind of friend is the one who will tell it to you straight. He won’t hum and haw and pretend to love your idea because he doesn’t want that awkward moment of truth. She trusts your relationship enough to know that while the truth can sting in the moment, in...

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