The Waident Blog

Technology and Business Insights

……… ………. The Mocent Communicator – Turn your iPad into a desk phone and videoconferencing unit The iLuv Multicharger-X – Charge 10 iPad’s at the same time. Great idea for schools or businesses with multiple shared iPad’s. Deeper Fish Finder – Find the fish using radar and your smartphone. My nephew Kyle would love this! Winbot – Clean your windows using a robot. No one likes …

A while back I wrote about documentation in a blog entitled Canary in the Coal Mine. The presence (or lack thereof) of documentation can serve as an early warning system on the health and stability of your tech support.  Since that time, I’ve had a lot of people ask me what I specifically mean by documentation.  Is it things like IP addresses and passwords for …

Waident is pleased to announce that it will now be providing technical support for Cook’s Direct, a business-to-business direct marketer of commercial kitchen equipment and supplies. Located in Warrenville, IL, Cook’s Direct carries over 55,000 commercial kitchen products. The company is chef owned and proud of the customer focused service they provide to their thousands of customers. The company markets its products through catalogs, telesales …

Have you ever heard the technology acronym PEBKAC? Or maybe PICNIC or an ID-10T error? If not, I’ll let you in on this secret IT slang: PEBKAC – “Problem Exists Between Keyboard And Chair” PICNIC – “Problem In Chair Not In Computer” ID-10T error – “Idiot error” Funny when applied to the guy in the next office, but not so funny when applied to you, …

If you are contemplating moving anything to the cloud, you should take a look at this CIO.com article, 6 Hidden Costs of Cloud and How to Avoid Them. A couple of points particularly resonated with me.  First, we have seen rogue cloud apps (like Dropbox and others) cause some turmoil in client environments. Second, I agree strongly with the compliance point.  Since we work with a …

By now you may have made and already broken your New Year’s resolutions. Let me give you a list of resolutions AND a step-by-step guide so you can actually keep them. Back up your data! – I’ve written several blogs about the need to back up your data (here, here, and here). I’m not just referring to the work side, but also the home side. …

The iPad made the tablet popular, and now years later, Microsoft is jumping into the mix with their new Surface tablet. The big question on everyone’s mind is how it compares to the iPad and Android tablets.  Is the Surface the perfect blend of portability and functionality?  Will it be a great tablet AND run Word, Excel and PowerPoint well enough to meet your work …

Whenever I get a new smartphone, I write a review blog. Last year I wrote about the Galaxy Nexus (click here).  I ended that blog by pining for the Galaxy Note, but it wasn’t available on Verizon. This year Santa delivered.  Lucky for me Verizon carries the upgraded Note II.  I loved my Galaxy Nexus, but jumped at the chance to switch to the Galaxy …

………. Samsung Galaxy Note 2 (click here) – If you want a blazing fast smartphone with a huge screen and amazing battery life, then this is the one to get. Gelaskins (click here) – Really cool protective gel skins for your smartphone and iPad. The best part is that many have matching backgrounds for a seamless look. You can even send them your own picture …

Task: You rely heavily on your smartphone for staying connected, but are you getting the most out of this powerful tool?  Surfing through the app store can be overwhelming, and forget about reading the phone’s help manual. Solution: Waident’s support team huddled to come up with some of our favorite apps – plus we’ll direct you to some good online resources for how to get …

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