Finding the Perfect Match
Potential strategic partners abound, but good ones are hard to find. What makes a good partner? I look for three characteristics. First, they are customer focused — someone who will have my clients’ best interests at heart. They value service before...Sh*t Happens
There, I said it. Sh*t happens. Let’s face it – bad things occur in life, especially with technology. We should not just be concerned about preventing it from happening, but also how to respond when it does happen. Does the organization learn from the experience,...Needle in the Haystack with IT Support Firms
Over the past 20+ years, I’ve worked as an IT manager, consultant, and CIO. There was one common thread in my experiences working with 3rd party technology support firms. They suck. They are not responsive, they do not communicate, they make you feel like you’re the...Security – Sink or Swim
It seems to me that most of us are in the same security boat. I was recently discussing security with a large finance client when one of the executives brought up what he’d learned at an industry conference. Other large firms shared how they limit the risk of...
John Ahlberg
CEO, Waident
CIO in the corporate world and now for Waident clients. John injects order and technology into business process to keep employees productive, enterprises running, and data safe.
