IT & Cybersecurity Solutions for Local Governments
Running a city, village, or county office isn’t easy—especially when your technology is outdated, your systems aren’t secure, and your staff is stretched thin. We help local governments take control of their IT and cybersecurity, so operations stay smooth, data stays protected, and your team can focus on serving the community.
Ransomware Threats in State and Local Government Last Year
According to the annual Sophos study of the real-world ransomware experiences of state and local government organizations, 98% of ransomware attacks on state and local government organizations resulted in data encryption. This is the highest rate of data encryption of all sectors studied in 2024.
- The median payment was $2.2M
- $2.83M Recovery Cost in State and Local Government
%
Paid the ransom and got their data back
%
Took more than a month to recover
%
Ransomware attacks where data was encrypted and stolen
%
Ransomware demands were $1M or more
What We Do for Cities, Towns, and Counties in the Midwest
- High Touch Help Desk Support
- Actively and Professionally Managed Technology
- Backup & Disaster Recovery
- Strategic IT Guidance
- Cybersecurity
- Secure Cloud Storage
- Compliance Management
- Cloud Migrations & Microsoft 365
- Endpoint Protection
Reliable IT Support That Works for Municipalities
Help Desk Support
Our friendly and knowledgeable help desk team is available to address any technical issues. We pride ourselves on offering prompt and efficient support solutions to keep your systems running smoothly.
Managed Technology
We manage and monitor your entire IT infrastructure, ensuring optimal performance and security. Our proactive approach identifies potential issues before they become critical, reducing downtime and maintaining productivity.
Strategic IT Guidance
Our experienced IT consultants work closely with your team to develop strategies that align with your business goals. We provide strategic guidance on IT investments, risk management, and technology innovation to keep you ahead of the competition.
Cybersecurity
We implement industry best practices and adhere to NIST standards to safeguard your critical data and IT systems. Our comprehensive cybersecurity services include intrusion detection, threat monitoring, and advanced security solutions to protect against evolving cyber threats.
Secure Cloud Storage
We offer secure, scalable, and cost-effective cloud storage solutions for your company’s data that ensures seamless access and enterprise-scale data backup.
Compliance with Government Regulations
Our managed services for the local goverments help your business comply with various regulatory requirements, including regulations such as GDPR, NIST and Cyber liability, and state and federal standards.
Waident is SOC2 certified, the gold standard for security compliance.
IT Struggles That Local Governments Face
You’re working with limited budgets, legacy systems, and the pressure to stay compliant and secure. We understand. Our services are built for exactly that.
Do these pains sound familiar?
- Outdated infrastructure
- Rising cybersecurity threats
- Lack of in-house IT expertise
- Compliance with state/federal regulations
- Poor remote work support
- Downtime and system crashes
Why Choose Waident for Your Local Government’s Managed IT Services?
When your technology doesn’t work, your community feels it. From police departments and public works to city hall and public records, local governments depend on secure, working systems to keep everything running.
Waident helps municipalities stay ahead of risks, reduce downtime, and support their teams with practical, secure, and budget-conscious technology solutions. No confusing jargon. No one-size-fits-all packages. Just responsive, reliable support that helps you do your job with confidence.
With the right IT partner, your municipality can:
- Prevent costly downtime that disrupts essential public services
- Support all the staff teams with secure, flexible systems and get help when they need it
- Protect sensitive data from cyber threats and ransomware attacks
- Ensure compliance with CJIS, NIST, HIPAA, and other regulations
- Get fast and friendly support from a team that understands government needs
- Utilize your budget wisely with scalable solutions and predictable costs
Frequently Asked Questions from Local Governments
How do you help cities with tight budgets?
We offer scalable solutions and flexible contracts. Many of our clients save money by consolidating IT and security under one provider.
Are you familiar with government compliance frameworks?
Yes — we support CJIS, NIST, HIPAA (for public health), and state-specific regulations.
What if we already have some in-house IT support?
No problem. We can augment your team or fully manage your systems — whichever works best.
How fast can we get support when something breaks?
We offer responsive support with guaranteed SLAs. Most issues are resolved within hours.
Do you offer cybersecurity training?
Yes, we provide practical cybersecurity training and phishing simulations to help your staff spot threats before they become problems.
How do you manage and identify our security risks?
We start with a full risk assessment, then continuously monitor your systems and apply layered protections to stay ahead of potential threats.
Your Residents Rely on You. You Can Rely on Us.
From cybersecurity to day-to-day IT, we help local governments protect what matters most.
Meet Our Key Technology Partners
Our Thinking On Cybersecurity
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Why Do Clients Choose Waident?
Here are 100 Reasons Why Our Clients Chose Waident Over Other MSPs.
