Waident believes that AI helps with to-dos, so you can focus on your to-thinks
After successfully implementing an enterprise-level AI solution, we’ve dramatically reduced time spent on routine tasks, being able to focus on the “to-thinks”.
As AI continues to evolve, our clients are actively asking us as their technology provider: What about AI? How do I get started? Are we behind?
At Waident, we believe in leading by example. As early adopters of emerging technologies, we ensure that our clients are not only equipped with the most effective AI solutions but also feel confident and well-prepared to navigate the future of business with efficiency and ease.
%
of Chicago businesses are using AI to be competitive. Are you?
There are no AI experts. AI is ever-changing, so you need to be ever-learning.
This is How We Approach AI:
1.Us first. This is how we operate when it comes to anything we offer to our clients. Everyone claims to be an expert in the AI space, but they are not. The truth is that we are all learning and experimenting as this new technology is continuously changing.
- Today we are using AI for ticketing system enhancement
- Client Onboarding
- Project Management
- Marketing
While we are actively using these tools, we can help accelerate your business with modern technology and make sure AI takes over the routine tasks so your team can focus on what is truly important.
2. Dig deeper: As we embrace every update and new breakthrough in technology, we always test it first. By digging deeper and understanding how it works, we can make way for our customers and make sure we can guide them.
3. Human in the loop: AI-driven processes must be monitored and guided by human expertise to ensure accuracy, ethical decision-making, and alignment with business goals. At Waident, we prioritize maintaining control over data and AI, ensuring that technology serves to enhance, not replace, human judgment.
AI Adoption Levels:
- Prompting – Basic AI, like using chatbots or voice commands, to handle simple queries.
- Automation – Using AI to automate repetitive tasks, such as sending automated reports or handling customer inquiries.
- AI Assistant – AI tools helping with decision-making or routine tasks, such as virtual assistants.
- Workflows – Integrating AI into multiple areas of business operations, from sales to HR.
- AI OS (AI as an Operating System) – Advanced AI integration where AI runs across your entire organization, optimizing workflows and decision-making across departments.
“Waident believes that AI helps you with to-dos, so you can focus on your to-thinks.”
1. Myth: AI is one single, powerful entity.
Reality: There are many different types of AI designed for specific tasks (e.g., voice assistants, predictive analytics, image recognition). Each AI system is purpose-built and is not part of one giant, all-knowing intelligence
2. Myth: AI will replace all human jobs.
Reality: While AI can automate repetitive tasks, it enhances human roles by handling routine tasks, allowing people to focus on more strategic, creative, and high-level thinking work. AI is more likely to create new job categories and redefine roles rather than fully replace human workers.
3. Myth: AI can operate completely independently.
Reality: Most AI systems still require human oversight and input. The “human-in-the-loop” approach ensures that AI decisions are monitored and fine-tuned by people to improve accuracy and relevance.
4. Myth: AI is only for large enterprises
Reality: AI tools are becoming increasingly accessible to small and medium-sized businesses. There are many affordable, scalable solutions available that can help companies of all sizes optimize their operations, from marketing automation to customer service.
5. Myth: AI is 100% accurate.
Reality: AI systems are only as good as the data they are trained on, and even then, errors can occur. AI predictions and decisions can be biased or inaccurate if the data used to train the model is flawed or incomplete.
6. Myth: AI learns and improves on its own
Reality: AI systems require continuous input, updates, and retraining to stay effective. They don’t inherently “learn” without human intervention, adjustments, and new data being fed into them.
7. Myth: AI is too complex for my business
Reality: AI can be implemented in simple, digestible ways that align with your business needs. Many AI tools come with user-friendly interfaces and require minimal technical expertise to get started.
8. Myth: AI is a passing trend.
Reality: AI is not just a trend but a transformative technology that’s here to stay. It continues to evolve and expand into various industries, helping companies drive innovation, increase efficiency, and make better data-driven decisions.
9. Myth: AI has limitless potential and can solve any problem.
Reality: AI has limitations, especially when it comes to solving complex, creative, or ambiguous problems. It’s best suited for specific tasks like pattern recognition, data analysis, and automating processes—it cannot replicate human ingenuity or solve problems without clearly defined goals and data.
Secure AI Capabilities
AI Readiness
We assess your current workflows, data, and operations to ensure you’re ready for AI.
Data Security & Compliance
AI’s security is a major concern. Waident can create guidelines for your employees to follow, help train your team and build a security-centric culture while maintaining the security of company data across business processes.
Custom AI Solution Search and Set Up
We find and implement the right AI solution to streamline your workflows—whether for customer service, data analysis, or marketing.
Our Thinking on AI
Waident Sponsors “The Future of AI” Event at TEDxNaperville
At Waident, we’re excited to sponsor The Future of AI, a live salon hosted by our friends - TEDxNaperville, where business leaders can gain valuable insights on Artificial Intelligence from top industry experts. Meet the Speaker: Dr. Mark Brady, Ph.D. The featured...
Expert View: Navigating AI Compliance and Risks in the Midwest
At Waident, a Chicago-based leader in cybersecurity, we've launched a series of expert interviews to share valuable insights into AI technologies. Today’s guest on "Expert View" is Waident’s Chief Information Security Officer, Patrick Giantomasso. We asked Patrick how...
AI: Security Concerns and 4 Ways to Mitigate Them
Artificial Intelligence (AI) is everywhere these days. A constant stream of new stories and technology platforms all tout the benefits of AI and how it will change our lives or stories about how AI is bad and will destroy our lives. Extremes at both ends and limited...
