John C. Ahlberg
Chief Executive Officer
John is a seasoned business technologist whose responsive, impartial advocacy for client needs has earned him the reputation of trusted adviser.
A former Chief Information Officer for a national commercial real estate company, John understands the business problems executives face everyday. Time is money, and technology can either waste a lot of it, or empower an organization to make more of it. In his view, too many executives are surrendering crucial technology decisions to IT professionals who are not grounded in either their real business needs or the end-user experience.
In his role as virtual CIO for many clients, John consults with them to integrate their business strategy into their technology plans. For example, John partnered with a client’s Chief Marketing Officer to design, co-develop and implement a multi-database financial management system responsible for annual transaction flow in excess of $3 billion. The C-level partnership ensured that the project delivered not only technically, but also returned real value to the business. At another client, he designed and implemented the infrastructure upgrade for a firm with 15 offices. When he experienced non-delivery from local vendors, John established a high-quality remote support system not dependent on local IT resources. He further refined this support model and has made it the standard for all of Waident’s clients. Finally, during the on-boarding process for a new client, his team determined it was time to upgrade an aging server, and concluded that moving to a cloud solution would deliver the right combination of value and functionality for the client's distributed users. Because he was not the seller of either the hardware or cloud services, he was able to offer objective advice that the client knew was in their best interests.
John and his team at Waident Technology Solutions pride themselves on providing outstanding value for clients, a function of exceptional service at a fair price. They bring expertise, integrity and responsiveness to clients fed up with poor service, over-engineered solutions, and internally focused IT support.
John spends his off time with his 2 young daughters and wife in Glen Ellyn. He enjoys golf, digital video and photography, scuba diving, reading, Disney World, This American Life, Wait Wait...Don't Tell Me!", Freakonomics, Cooks Illustrated, and food (cooking and eating!).
LinkedIn Profile: http://www.linkedin.com/in/jahlberg
Twitter - @Waident
Director of Operations
Brenda Anderson joined the Waident management team in 2008 as Director of Operations. Her extensive background in management and administration affords Waident Technology Solutions the resources and reliability of service that insures excellence in customer care.
Following a career in secondary education, Brenda spent several years in management at Northwestern Law School, supervising staff and specializing in human resources. In addition, her leadership with special projects and conferences for corporate counsel kept Northwestern Law in the forefront of continuing education nationally. Recruited by a multi-billion dollar financial real estate firm in 2002, she was involved in supervising numerous technology implementation projects and ultimately spearheading a multitude of business expansion projects. Her focus was as construction manager, planning and implementing multiple new regional offices.
Brenda brings her organizational thoroughness, human relations acumen, innovative thinking and business support to Waident Technology Solutions.
When Brenda isn't working, she enjoys spending time with her husband and daughters, playing volleyball, and running.
Director of Support
Tami Anderson joined the Waident team in 2011 as Director of Support. She brings over 11 years of Technical Help Desk experience to our Company. Before joining Waident she worked for a large financial company here in Chicago as their IT Help Desk Manager.
Utilizing her psychology degree and desire to work with people she branched away from a social services career and began working at a help desk. Tami quickly found computer support was a great way to combine her communication skills and interest in computers. She brings her depth of experience, management capabilities and strategic thinking to her current position. She is not only focused on the tactical aspects of the job but also on establishing a good relationship with peers, co-workers and clients.
At Waident she spends the majority of her time keeping a pulse on the daily support tickets and the customer experience and is always striving for a high level of service to our customers. In her free time Tami enjoys spending her time with her children and husband, however she still keeps active playing in volleyball leagues and enjoys time to herself in the evening to read a book or watch a favorite TV program.
Director of Technology
Sean Hanna has been a part of the Waident team since 2008. Sean has over 14 years of experience in the technology field and brings his broad tech knowledge and excellent problem solving skills to the Waident support team.
Before joining Waident, Sean worked for eight years at a large commercial real estate firm as their Systems and Network Administrator. Prior to holding this position he contracted with NEC as a data analyst to help deploy phone systems at universities and hospitals around the country.
Sean is an excellent project manager, has exceptional people skills, is highly organized and an effective problem solver. His expertise is focused on planning, deploying, and maintaining networks and systems as well as consumer level support. Sean loves to learn more about the ever changing technology field and keeps up to date on current technology trends for his own knowledge and to help others.
Sean enjoys being part of a growing company at Waident. He thrives in its fast paced environment and enjoys interfacing with Waident’s diverse client base. In his spare time, Sean is the guitarist/singer/songwriter for his local Chicago rock band Black Bridge (www.blackbridgemusic.com) as well as the lead guitarist in Lophophora (www.myspace.com/lophophoramusic#). He also enjoys playing volleyball, softball, golf, bowling, and snowboarding.
Advisory Chief Financial Officer
Terry, through his advisory practice, Best Way Advisors, currently serves in board capacities with companies in the technology, education, and construction industries. He is also very active in the Barrington community, serving on the board of an international non-profit organization for over 14 years.
He was a founding partner of Wrightwood Capital, a privately held commercial real estate finance and fund management company headquartered in Chicago and operating nationally. He served as Managing Director & Chief Financial Officer from 2003 through 2009. Terry also served as a member of Wrightwood Capital’s Executive and Investment Committees. Responsibilities encompassed development and oversight of the company’s financing, reporting, loan servicing, and infrastructure, which included all aspects of accounting, treasury, legal, risk management, human resources, and technology.
Prior to joining Wrightwood Capital, from early 1997 through 2003, Terry served concurrently as Chief Operating Officer and Chief Financial Officer for Cohen Financial, a privately held commercial real estate finance and investment banking company headquartered in Chicago and operating nationally. He was responsible for overseeing acquisitions, operations, and finance for the company.
From early 1995, Terry was the Chief Financial Officer for a newly created commercial real estate company in Chicago. Prior to this, Terry was a Senior Manager for PricewaterhouseCoopers in their Chicago Real Estate Group focused primarily on public security filings, auditing, and consulting for real estate companies. From 1985 to 1993, Terry was with Jones Lang LaSalle, a Chicago-based, international real estate company, initially as Controller of its Development Division and subsequently overseeing a national portfolio of commercial real estate assets for the firm. Terry spent the initial six years of his career, through 1985, as a practicing Certified Public Accountant with PricewaterhouseCoopers in Los Angeles and Chicago.
Terry received his BS in Business, with an emphasis in Accounting from the Marshall School of Business at the University of Southern California. He is married and has two sons and a daughter.
Libbey joined Waident in 2011 as marketing manager. She excels in the fundamentals of marketing, including client need identification, crisp positioning and clear communication. Her ultimate goal is to use her skills to build a mutually rewarding, long-term relationship between Waident and its clients.
She started her career by the book with an MBA from Indiana University in Bloomington. She continued her education at Procter & Gamble where she honed her consumer research, business analysis and communication skills. The next 13 years were spent helping to grow a start-up company called Spectra into a valuable division of Nielsen. While there she held roles in client service and product management/marketing, helping a diverse range of CPG and retail clients apply consumer insight and targeting to grow their business.
Most recently, Libbey has worked with local small to mid-sized businesses to strengthen their brand positioning, marketing communications and business planning.
Libbey lives with her husband and two daughters in Oak Park. When not spending time with her family, she’s active in the community, an avid reader and antiques junkie.